Steve Ritchie is the current CEO of the pizza company Papa Johns and has a true passion for making retribution for any upset customers given the recent problems with the company. He has a positive outlook for the future and seeks to establish a deeper connection between the company and the public. He is currently in a difficult position picking up the pieces of recent decisions in management and is hoping to give back to the community by being as transparent as possible. Steve Ritchie is taking on new challenges in the area of insensitive or racist behavior.
Currently, Papa John’s is taking the initiative to reach out to the established stores to conduct audits of the social practices of the company. As per inc.com, there are many possibilities for sharpening the policies and achieving a new era of impeccable customer service. He is personally leading experts into the industry to conduct surveys and observe the natural environment. This will give them a better understanding of their strengths and weaknesses. From there, he will conduct strategies to improve business and personal relationships with customers.
According to www.cnbc.com, Steve Ritchie values honesty and empathy for those who have lost interest in pursuing business with them due to recent events. He is an effective strategist for giving genuine service and repairing the name of the franchise. There is much to be done, but he believes this is an effective first step in the right direction for Papa Johns.
They are a company with over 120,000 employees and make up the brand together. It isn’t defined by the actions of a single person, rather as a unit they will band together to improve their overall customer service and boost the morale from within. Steve Ritchie Papa Johns takes this obligation to his pizza fans to heart and definitely has a genuine quality which will give the company a new friendly face for all future endeavors. Genuine empathy and being honest with the public about these serious matters is something he takes pride in and will continue through psychology and various other resources to make their service the best it can be. See Ritchie’s job history on LinkedIn.